Here is an all-access look into what to expect with your first visit at Outshine Physical Therapy and Fitness in Asheville, NC. We believe that part of having an exceptional experience in healthcare, and even with any company, is having a clear understanding of what to expect. And since the experience at Outshine is so much different than traditional physical therapy care, it’s worth the explanation.
Your first touch point with us:
You set up a free phone consult through our website, either by self-scheduling a time that works for you or if you don’t see a convenient time then you can send us a message and we will reach out to help schedule the call within the day.
This is important so we can learn more about you, your problems, and your goals. We also tell you more about us and get you scheduled for your initial visit over the phone. There are not many times in healthcare where you get to speak directly with the owner and/or clinician before even coming into the office. At Outshine, we really take the time to listen to you. This way we can confirm that you are a great fit and that we can help you. This is a patient first model, and we take that seriously from the start.
Expectations before coming in for your first visit:
We will send you an email with all the logistics. This includes our address, where to park, what to wear, what to expect, and the costs that we discussed over the phone. There should be no surprises in healthcare.
What to expect during the first visit:
Each person’s evaluation is different based on their needs. But here are some staples you’ll find within the one-hour visit.
You will work with a Doctor of Physical Therapy that is the best fit for helping you. We will meet you at the front door, show you around our facility, and likely start in one of our private treatment rooms.
We typically spend the first part of the visit talking more about what’s going on in a safe and unrushed environment. We have found that truly listening to our patient’s allows us to figure out the root source of their pain and what is most important to them as quickly as possible.
We will discuss topics including:
-general medical history
-specific symptoms
-lifestyle and daily habits
We will go through a full body movement analysis and then zone in on your area of focus. We don’t want to just treat your symptoms but get to the root source so we can help you feel better for good. At Outshine, we strive to give you clarity about the root source of what’s happening in clear language.
Typically, we have enough time to get some treatment in during the first visit. This might be a trial of dry needling, cupping, soft tissue work, etc. If you have a pain or mobility problem, our goal is to help you feel better in the first few visits.
Once we have clarity on the root source, we recommend a plan of care that will help you get back to doing the things you love at a high level!
Afterwards, we will send you a follow-up email recapping the findings of the day and giving you a few simple things to start working on until we see you again.
If you are in Asheville, NC looking for the best patient-centered physical therapy experience around, then click below to schedule your free phone consult!
-Dr. Sieara
Book your FREE consult call here!
Comentarios